Administrator
Published on 2025-12-01 / 4 Visits

Guidance for Users to Request Data Deletion

English Version

Title: How to Request Deletion of Your Data

If you wish to request the deletion of your personal data from [Platform/App/Website Name], please follow the steps below:

  1. Self-Service Deletion via Your Account:

    • Log in to your account.

    • Navigate to the "Account Settings" or "Privacy Settings" page.

    • Look for options such as "Data Management," "Download or Delete Your Data," or "Delete Account."

    • Follow the on-screen instructions to confirm the deletion. Please note that this action is typically irreversible. Once deleted, your account and associated data cannot be recovered.

  2. Contact Us to Submit a Request:

    • If you are unable to complete the action via self-service or need to delete specific non-account data, please contact our privacy team by email.

    • To protect your information, please send your request from the email address associated with your account to: [Designated contact email, e.g., privacy@yourcompany.com]

    • Please use the subject line: "Request to Delete Personal Data."

    • In the email body, please provide sufficient details to help us locate your information, such as your registered email address, username, or other account-related information, so we can process your request.

Processing Time and Notes:

  • We will process your deletion request within 30 days​ after receiving it and verifying your identity.

  • In accordance with laws and regulations, there might be certain circumstances (e.g., to complete a transaction, comply with a legal obligation, or resolve disputes) where we cannot immediately delete all of your data. Should this occur, we will provide you with an explanation.

中文版

标题:如何请求删除您的数据

如果您希望请求删除您在 [平台/应用/网站名称] 上的个人数据,请按照以下步骤操作:

  1. 账户内直接删除(自助服务)

    • 登录您的账户。

    • 访问“账户设置”或“隐私设置”页面。

    • 查找“数据管理”、“下载或删除您的数据”或“删除账户”选项。

    • 按照页面提示确认删除操作。请注意,此操作通常是不可逆的,一旦删除,您的账户和相关数据将无法恢复。

  2. 联系我们提出请求

    • 如果您无法通过自助服务完成操作,或需要删除特定非账户数据,请通过电子邮件联系我们的隐私团队。

    • 为保障您的信息安全,请使用您注册时使用的电子邮件地址,发送邮件至:[指定联系邮箱,如:privacy@yourcompany.com]

    • 请在邮件标题中注明“请求删除个人数据”。

    • 在邮件正文中,请提供能帮助我们定位您信息的详细信息,例如:您的注册邮箱、用户名、或与账户相关的其他信息,以便我们处理您的请求。

处理时限与说明

  • 我们将在收到您的请求并完成身份验证后的 30天​ 内处理您的删除请求。

  • 根据法律法规要求,在某些情况下(例如,为完成交易、履行法律义务或解决争议的需要),我们可能无法立即删除您的全部数据。如遇此情况,我们将向您做出说明。



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